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Khagendra Chaudhary

@khagendrachaudhary

UX Manager with 10+ years of experience in fintech, insurance, and travel, driving business impact through UX strategy and design systems.

India

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UX Manager and Lead Product Designer with 10+ years of experience designing scalable digital products across fintech, insurance, travel, and SaaS. He specializes in UX strategy, design systems, and conversion optimization, driving measurable impact through user-centric and data-informed design.

Experience

Work history, roles, and key accomplishments

Current

UX Manager

Current

Insurance Dekho

Mar 2023 - Present (2 years 10 months)

Led UX strategy and execution across mobile, web, and agent-facing enterprise tools; redesigned POS partner app to 10K+ daily active users, improved agent engagement 50% and app rating from 3.5 to 4.7, and launched an RM productivity tool saving ₹60 lakh/month while reducing fraud calls 40%.

UX Strategy Design Systems Figma User Research A B Testing Prototyping Usability Testing Stakeholder Management

Senior UI/UX Designer

Tata Business Hub

Jan 2022 - Mar 2023 (1 year 2 months)

Designed and delivered user-centered digital experiences, conducted user research and usability testing to reduce friction, and collaborated with product and engineering to align design execution across platforms.

User Research Usability Testing Figma Wireframing Prototyping Cross Functional Collaboration

Senior UI/UX Designer

Yatra Online

Jun 2016 - Dec 2021 (5 years 6 months)

Led UX for flight, hotel, and holiday booking flows, using analytics, A/B testing and usability studies to reduce funnel drop-offs and deliver 25–30% YoY conversion uplift across key segments.

A B Testing Google Analytics Hotjar Design Systems UX Research Prototyping

UI/UX Designer

Policybazaar

Oct 2014 - Jun 2016 (1 year 8 months)

Led design and launch of the Paisa Bazaar mobile app and end-to-end UX for insurance platforms, built an automated lead generation system reducing manual intervention by 70% and developed an internal Android app for field agents.

Mobile App Design Android UI Lead Generation UX Design Wireframing Prototyping User Testing

Web Designer

Olive e Business

Jan 2014 - Dec 2014 (11 months)

Designed logos, banners and landing pages and implemented responsive web designs using WordPress, Joomla and Bootstrap with focus on accessibility and cross-browser compatibility.