Shalini Dasgupta

I’m Shalini Dasgupta, a Product Manager based in Bengaluru with over seven years of experience across Banking, Insurance, FinTech and Telecom. I currently work at British Telecom (EE), where I own the Basket & Checkout product roadmap and lead conversion optimisation, from discovery and prioritisation through to launch. In just over a year, I’ve grown funnel conversion from 28% to 43%, launched Guest Checkout (now 10% of total orders at 55% funnel conversion), introduced “Add to Plan” (driving 20% of orders through bundled add-ons), and added postcode-based address autofill (23% boost in address section progression). I’ve also improved observability to cut checkout errors, rolled out chargeable and discount delivery models as a new revenue stream, and added a savings line item that improves price transparency. I’m now working on insurance upsell and cross-sell journeys, and I lead discovery for the Core AI squad’s Agentic Commerce initiative, exploring how BT/EE products can surface on Google Gemini and ChatGPT.

Before this, I worked at Headout as an Associate FinOps Manager, where I automated accounts payable approvals (15% faster processing), reconciled multi-currency transactions across 12+ jurisdictions with 99.8% accuracy, and cut vendor onboarding time from 8 days to 3. At Wipro, as a Business Analyst, I led a new online banking platform for 500,000+ customers across six cross-functional teams, delivered on time and 8% under budget. I also managed a portfolio management system deployment (20% less manual reporting) and led a Guidewire cloud migration (ClaimCenter and Financial Management) for a Tier-1 insurer, with zero data loss and 30% faster claims processing.

I’m skilled in product strategy, roadmapping, A/B testing, KPI definition, Agile/Scrum and stakeholder management, and I work with Jira, Confluence, Figma, Miro, Google Analytics, Contentsquare, Power BI, Tableau, SQL, Python and Advanced Excel. I hold a PGDM in Finance Management from K.J. Somaiya Institute of Management and an M.Com from the University of Calcutta.

I’m looking for Product Manager roles in e-commerce, FinTech, or AI-led commerce, where I can own a product end to end and drive measurable business impact. Outside work, I love reading, painting and dancing, which keep me curious, creative and energised.