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shaik nadim khan

@shaiknadimkhan

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IT Analyst with expertise in SCCM and system administration.

India

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What I'm looking for

I seek a challenging role in IT that fosters growth and innovation.

I am an IT Analyst with over six years of experience in the IT industry, currently working at Tata Consultancy Services Limited. My role involves supporting the enhancement and maintenance of IT operations for Altria, where I have honed my skills in System Center Configuration Manager (SCCM) and patch management. Previously, I served as a Technology Analyst at Infosys Limited and held positions at NTT DATA and HCL Technologies, where I developed a strong foundation in systems administration and IT support.

Throughout my career, I have successfully managed various IT operations, including software deployments, troubleshooting SCCM client issues, and implementing endpoint protection. My technical skills extend to scripting with PowerShell, managing Active Directory, and working with Cisco routers and switches. I am passionate about leveraging technology to enhance operational efficiency and am committed to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

Current

IT Analyst

Current

Tata Consultancy Services Limited

Jul 2023 - Present (1 year 11 months)

Currently working as an IT Analyst providing support for the enhancement and maintenance of IT Operations for Altria. Responsibilities include managing SCCM operations, troubleshooting client issues, and deploying software updates.

SCCM PowerShell Active Directory Patch Management Office 365 SQL Queries

Technology Analyst

Infosys Limited

Oct 2019 - Jul 2023 (3 years 9 months)

Worked as a Technology Analyst for 2.3 years, focusing on IT solutions and automation. Recognized for performance with an appreciation award.

PowerShell Automation Solutions SCCM Active Directory SQL Queries Patch Management Software Deployment Change Management Troubleshooting

Systems Administration Senior Associate

NTT DATA Global Delivery Services

Jun 2019 - Jan 2020 (7 months)

Served as a Systems Administration Senior Associate for 2 years, managing system operations and ensuring optimal performance of IT infrastructure.

Systems Administration Active Directory DNS Patch Management Troubleshooting Security Management

Analyst

HCL TECHNOLOGIES LIMITED

Oct 2018 - Jun 2019 (8 months)

Worked as an Analyst for 2 years, focusing on IT support and operations, including managing user accounts and system configurations.

IT Support Active Directory System Configuration Patch Management Change Management Documentation

Education

Degrees, certifications, and relevant coursework

KKR & KSR Institute of Technology and Sciences

Bachelor of Technology, Electrical & Electronics Engineering

2012 - 2016

Grade: 67.8%

Completed a Bachelor of Technology in Electrical & Electronics Engineering, gaining a solid foundation in electrical systems, circuit design, and electronics.