Open to opportunities

shahzad ali

@shahzadali6

Message

I improve healthcare and retail systems through requirements, SQL, and process analysis.

Pakistan

Message

What I'm looking for

I'm open to remote Business Analyst and Product Owner roles where I can translate requirements into practical healthcare or retail system improvements, support cross-functional delivery, and use data to resolve product and workflow issues.

I've supported healthcare and retail backend systems at Innovatix Inc and i3RL, analyzing change requests, bugs, requirements, database dependencies, and workflow issues to help teams deliver reliable updates.

At Apex Consultants, I led requirements meetings, gap analysis, and SRS completion, producing process flows, use cases, activity diagrams, and data process maps. My work spans healthcare systems, EMR/EHR implementation, US medical billing, product support, and stakeholder coordination.

I've also delivered training in SQL, Python, Power BI, ETL, Azure Machine Learning, and Azure Data Factory, including teaching data analytics and C++ problem solving at LUMS.

I use SQL, SSMS, stored procedures, documentation, reporting, and UAT support to turn business needs into workable system improvements.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Innovatix Inc (Macrosoft Pakistan)

Jun 2025 - Present (1 year 2 months)

Analyze change requests, bugs, and new requirements for a healthcare backend system, assessing feasibility, scope, and system impact. Investigate issues using SQL, SSMS, stored procedures, and transaction analysis to identify root causes and support resolution.

SQL SSM Stored Procedures Requirements Gathering Gap Analysis Healthcare Systems Procédures Data Migration Stakeholder Management

Senior Business System Analyst

i3RL Private Limited

Sep 2024 - Feb 2025 (5 months)

Analyzed enhancement requests and reported issues for a retail management backend system, ensuring clear business understanding before implementation. Mapped database structures and dependencies using SQL and SSMS to troubleshoot workflow and data issues.

SQL SSM Requirements Gathering Gap Analysis Process Mapping Troubleshooting

Business Analyst

Apex Consultants Inc

Oct 2022 - Aug 2024 (1 year 10 months)

Facilitated business requirements meetings, technical guidance sessions, and gap analysis leading to completion of final SRS documentation. Created process flow diagrams, use cases, activity diagrams, and data process maps using Microsoft Visio and Rational Rose.

Requirements Gathering Gap Analysis UML Business Use Cases Microsoft Visio SDLC

Business Analyst / Instructor

Data Wizards

Aug 2020 - Oct 2022 (2 years 2 months)

Delivered training in SQL, Python, Power BI, ETL, Azure Machine Learning, and Azure Data Factory to students and professionals. Taught Computation Problem Solving Using C++ and Data Analytics as a summer school instructor at LUMS.

SQL Python Power BI ETL Azure Machine Learning Azure Data Factory C++Data Analytics Training

Business Analyst / Functional Consultant

Evercare Hospital Lahore

Oct 2017 - Nov 2019 (2 years 1 month)

Supported RHIS / EMR implementation and application support for hospital operations. Provided onsite training to doctors, nurses, and hospital staff and prepared training manuals for adoption of the system.

EMR Training Documentation Reporting Healthcare Systems

Business / Application Analyst

CureMD

Aug 2015 - May 2017 (1 year 9 months)

Supported US healthcare medical billing clients and coordinated with AR, credentialing, enrollment, and compliance teams. Resolved patient billing, accounts receivable, and insurance payment queries across multiple practice types.

Medical Billing Accounts Receivable Healthcare Systems Troubleshooting client support