Shagun Mahajan
@shagunmahajan
I lead AI-augmented product delivery for global platforms, improving release speed, automation, and customer outcomes.
IndiaWhat I'm looking for
At Dell Technologies, I lead AI-augmented product strategy and Agile delivery across four product lines with 20+ globally distributed team members. My work spans IoT connectivity, telemetry, remote-access support, and data orchestration platforms.
I’ve helped deliver an IoT solution supporting 80+ products and a telemetry pipeline processing 5 million files and petabytes of data daily. I also led platforms serving 12,000+ IT agents and partners, while improving data availability by 100%.
I use Rovo AI, Claude, GPT-4, and Microsoft Copilot to strengthen PI planning, risk forecasting, user-story creation, and delivery predictability. Through AI-assisted release workflows and spec-driven development, I reduced delays by 40%, accelerated time to production by 20%, and achieved 95% deployment automation.
Earlier, I coached Scrum teams at BCT Consulting, improving sprint-velocity stability by 30% and reducing blocker-resolution time by 20%. I bring product thinking, Agile governance, customer feedback analysis, and a practical focus on building better outcomes for users and delivery teams.
Experience
Work history, roles, and key accomplishments
Led AI-augmented product strategy and Agile delivery across 4 product lines with 20+ cross-functional team members globally. Achieved 40% fewer release delays, 95% deployment automation, and 35% increase in customer satisfaction.
Scrum Master & Agile Coach
BCT Consulting Pvt Ltd
Dec 2020 - Jan 2022 (1 year 1 month)
Coached cross-functional Scrum teams on Agile best practices, improving sprint velocity stability by 30% and reducing blocker resolution time by 20%. Reduced bug backlog by 20% through structured triage and AI-assisted prioritization.
Worked as a Business Analyst at Unisys India Pvt Ltd.
Junior Business Analyst
Lovely Professional University
Jul 2018 - Apr 2019 (9 months)
Worked as a Junior Business Analyst at Lovely Professional University.
Project Coordinator
Krishi Udyami
Jul 2017 - Jun 2018 (11 months)
Worked as a Project Coordinator at Krishi Udyami.
Education
Degrees, certifications, and relevant coursework
Guru Nanak Dev University
MTech, Computer Science and Engineering
Grade: 83.6%
Completed MTech in Computer Science and Engineering with 83.6%.
Beant College of Engineering & Technology
B.Tech, Computer Science and Engineering
Grade: 76.1%
Completed B.Tech in Computer Science and Engineering with 76.1%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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