At BeatPulseLabs, I label and analyze music datasets to help train AI models. I tag tracks with genre, mood, tempo, instrumentation, and production metadata so AI systems can understand music the way humans do.
At Teleperfomance SA, I handled more than 60 customer interactions daily and ranked in the top quartile for CSAT scores. I worked within a strict KPI framework, using consultative listening and de-escalation in a high-volume environment.
In sales roles at Verimark and Verimark (Pty) Ltd, I demonstrated products and closed an average of 12–18 transactions per shift. At Verimark (Pty) Ltd, I ranked in the top 20% of individual sales performers nationally and achieved a 30%+ repeat buyer rate.
