LMLungile Minnie
@lungileminnie
AI trainer and customer-service professional specializing in Zulu localization and operations.
South AfricaWhat I'm looking for
I am a motivated, adaptable professional who combines customer-service experience with practical AI and language expertise to deliver high-quality results.
I contributed to improving AI systems by creating culturally relevant Zulu training data, reviewing and annotating large text volumes, and helping establish linguistic guidelines to boost model performance. Earlier, I completed a rotational cadet programme in retail operations where I advanced to Supervisor and Front End Manager, gaining hands-on experience in staff supervision, inventory control, and customer-facing operations.
I also provide one-on-one and group tutoring in English and hold certifications in virtual assistance, office administration, data entry, and basic networking; I thrive in collaborative, fast-paced settings where I can learn, contribute, and help teams deliver exceptional customer experiences.
Experience
Work history, roles, and key accomplishments
High School Tutor - English
Self-Employed
Feb 2022 - Jun 2024 (2 years 4 months)
Provided one-on-one and group English tutoring, developing personalized lesson plans and exam preparation that improved student performance and confidence.
Cadet Programme
Makro Crown Mines
Mar 2018 - Jul 2019 (1 year 4 months)
Completed a rotational cadet programme across customer service, receiving, stock control, and marketing; promoted to Supervisor and Front End Manager overseeing daily operations and staff schedules.
Education
Degrees, certifications, and relevant coursework
UJUniversity of Johannesburg
Bachelor's degree (in progress), Economics and Econometrics
Ongoing undergraduate studies in Economics and Econometrics at the University of Johannesburg.
Edu Course
Data Entry Course, Data Entry
Grade: Distinction
Completed a Data Entry course with Distinction in 2024.
Duduza Siyafunda CTC
End-User Computing (PC Introduction & MS Office), End-User Computing
Grade: Distinction
Completed End-User Computing course covering PC introduction and Microsoft Office at Duduza Siyafunda CTC with Distinction in 2024.
CACisco Networking Academy
Digital Awareness Course, Digital Awareness
Grade: Distinction
Completed a Digital Awareness course via Cisco Networking Academy with Distinction in 2024.
Ikusasalethu Secondary
National Senior Certificate, Economics and Econometrics
Grade: Bachelor's Pass
Obtained National Senior Certificate (Bachelor's pass) in 2017 with a focus on Economics and Econometrics.
Edu Course
Virtual Assistant Course, Virtual Assistance
Grade: Distinction
Completed a Virtual Assistant course with Distinction in 2024.
Edu Course
Office Administration Course, Office Administration
Grade: Distinction
Completed an Office Administration course with Distinction in 2024.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Interested in hiring Lungile ?
You can contact Lungile and 90k+ other talented remote workers on Himalayas.
Message LungileFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
