shaan thomas
@shaanthomas1
Dedicated IT professional with 8.5+ years of experience in IT Project Management, Hyperconverged inf
IndiaWhat I'm looking for
As a seasoned IT professional with over 8.5 years of experience, I have developed a strong expertise in IT Project Management, Hyperconverged infrastructure Management, and Network operations. My proficiency in managing projects, leading teams, and delivering high-quality results has earned me recognition and accolades in my previous roles.
With a strong technical background in Operating Systems, Programming Languages, and Ticketing Tools, I excel in Technical/Leadership Roles as well as Customer/Client Service. My ability to drive projects to resolution and develop others to succeed has been consistently demonstrated throughout my career.
I am a dedicated and results-driven professional with a passion for delivering exceptional results and exceeding customer expectations. I thrive in fast-paced environments and am adept at working with diverse teams to achieve common goals.
Experience
IT LEAD
Capgemini Engineering
Nov 2021 - Present (2 years 7 months)
Managed hyperconverged infrastructure as part of Open fiber project with a team size of 20 members. Created CSR and Key files for certificates using SSL Server. Monitored tools: Zabbix, Netanticipate.
IT LEAD
Capgemini Engineering
Nov 2021 - Present (2 years 7 months)
Managed hyperconverged infrastructure as part of Open fiber project with a team size of 20 members. Created CSR and Key files for certificates using SSL Server. Monitored tools: Zabbix, Netanticipate.
Resource Planning & Management
Bharti Airtel
Jul 2017 - Jun 2019 (1 year 11 months)
Troubleshot End-to-end Bharti owned international links and resolved issues within the SLA. Coordinated with all Submarine Cable system for E2E troubleshooting.
Senior Network Engineer
CSS Corp (Nokia Client)
Jun 2019 - Nov 2021 (2 years 5 months)
Provided L2 Level support from Offshore. Coordinated with Field engineers to resolve issues physically. Performed various service affecting activities for re-grooming the Service Assurance circuits.
Senior Network Engineer
CSS Corp (Nokia Client)
Jun 2019 - Nov 2021 (2 years 5 months)
Provided L2 Level support from Offshore. Coordinated with Field engineers to resolve issues physically. Performed various service affecting activities for re-grooming the Service Assurance circuits.
Resource Planning & Management
Bharti Airtel
Jul 2017 - Jun 2019 (1 year 11 months)
Troubleshot End-to-end Bharti owned international links and resolved issues within the SLA. Coordinated with all Submarine Cable system for E2E troubleshooting.
Executive Engineer
GTL(Innov)
Jan 2015 - Jul 2017 (2 years 6 months)
Monitored alarms using various OSS tools and issued Trouble Tickets (TT) for that Alarm. Escalated complaints to concern Technician & Cluster Engineer through phone calls & SMS as per Escalation Matrix.
Executive Engineer
GTL(Innov)
Jan 2015 - Jul 2017 (2 years 6 months)
Monitored alarms using various OSS tool and issued Trouble Tickets (TT) for that Alarm. Escalated complaints to concern Technician & Cluster Engineer through phone calls & SMS as per Escalation Matrix.
Availability
Location
Authorized to work in
Interested in hiring shaan?
You can contact shaan and thousands of other talented remote workers on Himalayas.
Message shaanFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!