Sergio R

Served as primary operations and finance liaison across Miami HQ and international offices, coordinating vendor relationships, payment operations, and banking activities with 50+ colleagues across four continents. Administered $10M+ in payments and was deployed to Qatar during FIFA World Cup 2022 as the main financial point of contact, resolving live payment discrepancies.

Coordinated 40–70 vehicle shipments per month across dispatch, local drivers, and a national carrier network, managing end-to-end logistics flow and vendor records. Identified dispatch bottlenecks and implemented process corrections to reduce driver escalations and preventable delays.

Served as celebrity escort for Telemundo-produced live music award shows, managing arrival, dressing rooms, interviews, stage entrances, and departure ground transport to keep talent on schedule. Provided logistics and administrative support for NFL and University of Miami events at Hard Rock Stadium, including staff scheduling and timesheet logging.

Supervised 10–20 hourly staff across a multi-department entertainment venue, managing scheduling, onboarding, and shift-level execution in a high-volume environment. Served as Manager on Duty during peak periods and major releases, directing guest flow, resolving escalated issues, and maintaining operational control for a high-capacity venue.

Completed the Google AI Professional Certificate covering AI ethics, prompt engineering, and applied AI workflow integration (Gemini AI).

Earned an Associate of Arts in Business Administration from Miami Dade College.