Looking for a job

Sergio Nicolas Nuñez

@sergionicolasnuez

Entry-level IT support candidate with customer service experience, studying software development and building a Python and SQLite inventory system.

Argentina

Message

What I'm looking for

I'm looking for an entry-level IT support role where I can contribute my customer-service experience and continue developing my technical skills.

At Voccare Argentina S.a.u, I handled customer inquiries and resolved issues through online and offline channels. I also identified opportunities to improve customer service and communication flows.

I'm studying Software Development at Teclab and Python at TecBA. My projects include a CRUD inventory system using Python and SQLite, an activity, expense, and habit tracker, and a sales-management bot.

As Building Security Officer at Bomberos Voluntarios de la boca, I supervise building security, monitor protocols, and respond to emergencies. I'm looking to bring my customer-service experience into an entry-level IT support role while continuing to develop my technical skills.

Experience

Work history, roles, and key accomplishments

Current

Encargado de seguridad edilicia

Current

Bomberos Voluntarios de la boca

Jan 2025 - Present (1 year 10 months)

Supervised building security, controlled protocols, and responded to emergencies. Developed decision-making under pressure, teamwork, and effective communication skills.

Security Emergency Response Teamwork Communication Skills

Customer Experience

Voccare Argentina S.a.u

Jan 2023 - Jan 2025 (2 years)

Provided customer support and resolved inquiries through online and offline channels. Identified opportunities for improvement in service and communication flows.

Customer Service Communication Skills Problem Solving

Asesor comercial

Planer / Volkswagen Alra

Jan 2020 - Jan 2023 (3 years)

Provided commercial advice and sold vehicles, both cash and financed. Identified customer needs, followed up on operations, and resolved inquiries, developing negotiation and results-oriented skills.

Sales Negotiation Customer Service Communication Skills

Agente de Seguridad y atencion al pasajero

Ci5

Jan 2019 - Jan 2020 (1 year)

Controlled access, guided and assisted passengers at the Benito Quinquela Martín cruise terminal. Supervised facilities, prevented incidents, and ensured security protocols and a positive user experience.

Security Customer Service Incident Prevention Protocol Compliance

Education

Degrees, certifications, and relevant coursework

TecBA

Programación con Python, Programming

2025 -

Ongoing course focused on Python application development, data structures, and object-oriented programming, applied in practical projects and problem-solving.

Teclab

Tecnicatura en Desarrollo de Software, Software Development

2025 -

Ongoing technical degree in software development with focus on Python, object-oriented programming, databases, algorithms, and programming logic. Developing practical projects applying these concepts.

Domingo Faustino Sarmiento - Normal n°9

Bachiller, Pedagogy

2013 - 2019

Completed secondary education with a focus on pedagogy, strengthening communication, teamwork, and group management skills applicable to collaborative environments.