SSSerena Sena
@serenasena
Multilingual sales advisor with a strong customer service background.
SpainWhat I'm looking for
I'm Serena Sena Arzu, a dedicated sales advisor with a passion for delivering exceptional customer service. My experience spans various roles, including my recent position at The Lego Group, where I was recognized as one of the best sales advisors in the Benelux sector. I thrive in dynamic environments, utilizing my multilingual skills to connect with customers and provide top-notch service.
As an independent worker, I successfully managed my own Shopify store, where I honed my skills in digital marketing and SEO. My ability to adapt and learn quickly has allowed me to excel in diverse roles, from training new staff to managing stock inventory. I am committed to continuous learning and personal growth, currently studying Korean to expand my language skills further.
Experience
Work history, roles, and key accomplishments
Shopify Store Owner
Self Employed
Sep 2023 - Mar 2024 (6 months)
Managed a Shopify store, focusing on promoting products through Instagram, handling customer inquiries via email, and optimizing SEO for better visibility.
Sales Advisor
The Lego Group
May 2021 - Apr 2023 (1 year 11 months)
Provided exceptional customer service in multiple languages, managed stock inventory, trained new staff, and facilitated loyalty programs.
Sales Advisor
Diwali Paris
Oct 2020 - Jan 2021 (3 months)
Sold high-quality jewelry and scarves, maintained store cleanliness, and managed stock effectively.
Temporary Worker
Action
Jun 2020 - Jun 2020 (0 months)
Assisted in counting products and organizing merchandise on shelves to ensure efficient store operations.
Childcare Worker
Heilig Hart & College Halle
Jan 2017 - Jan 2018 (1 year)
Organized activities for children, ensuring their health and security while providing a welcoming environment.
Assistance and Care Worker
OCMW Sint-Pieters-Leeuw
Aug 2015 - Aug 2015 (0 months)
Provided assistance and care for residents in a retirement home, ensuring their health and security while organizing activities.
Data Encoder
Arlex International
Jul 2012 - Jul 2012 (0 months)
Performed data encoding tasks for Amazon, ensuring accuracy and efficiency in data management.
Education
Degrees, certifications, and relevant coursework
Heilig Hart & College Halle
Diploma, Childcare
2016 - 2017
Organizing activities, welcoming children, and ensuring the health and security of kids.
Availability
Location
SpainAuthorized to work in
Job categories
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