Open to opportunities

Serena Ingram

@serenaingram

Event and marketing professional skilled in cross‑functional coordination, bilingual communication, and campaign execution.

United States

Message

What I'm looking for

I seek roles combining event operations and marketing where I can lead cross‑functional teams, manage campaigns, and use bilingual communication to drive engagement and measurable results.

I am an event and marketing professional with hands‑on experience leading event teams, supporting regional marketing campaigns, and managing high‑visibility university programs. I have delivered operational excellence across live events, social media management for 20K+ followers, regional marketing reporting, and client‑facing campaign materials for entertainment industry stakeholders.

My strengths include cross‑functional coordination, timeline and asset management, CRM accuracy, and bilingual communication in Spanish. I am results‑oriented, detail‑driven, and experienced working with executives and diverse teams to execute seamless activations and insightful performance reporting.

Experience

Work history, roles, and key accomplishments

Current

Team Lead / Event Staff

Current

Kinetic Events

Sep 2024 - Present (1 year 9 months)

Supervise teams of 5–20 staff to ensure seamless setup and execution of branded events and deliver high-quality customer service to enhance client and attendee experience.

Event Management Team Leadership Customer Service

Student Intern

UCLA Alumni

Jun 2022 - Jun 2025 (3 years)

Assisted leadership with scheduling, logistics, and communications for high-visibility university events, managed social media for 20K+ followers and produced quarterly engagement reports.

Social Media Management CRM Content Creation

Marketing Intern, LATAM

Warner Bros. Discovery

Jan 2025 - Apr 2025 (3 months)

Supported LATAM regional marketing campaigns by coordinating assets and timelines, preparing box office/performance reports, localizing website content, and delivering client-facing campaign decks to regional leadership.

Regional Marketing Asset Coordination Localization Reporting Market Research

Sales Administration Intern

NBC Universal Global Distribution

Jan 2024 - Apr 2024 (3 months)

Processed field orders and managed licensing data, summarized license agreements and verified territory rights, and generated weekly sales reports for cross-functional teams.

Sales Administration Licensing Data Management Reporting CRM Systems

Marketing & Communications Intern

Girl Scouts USA

Jan 2019 - Mar 2021 (2 years 2 months)

Developed engagement strategies for the G.I.R.L. 2020 Convention (10K+ attendees), produced social content and served as on-camera host for digital programming reaching 1.2M+ viewers.

Marketing Strategy Content Creation Social Media Campaign Planning