Serah Mutune
@serahmutune
Executive virtual assistant delivering calendar, inbox, and research support to boost productivity.
What I'm looking for
I’m an executive virtual assistant who streamlines administration to improve efficiency and results. I manage calendars and appointments, handle correspondence and customer inquiries, and build reporting and filing systems that reduce retrieval time and support better decisions.
Before that, I led WASH initiatives as a Water, Sanitation & Hygiene Officer, driving hygiene education, improving community health, and ensuring water access for 10,000+ individuals. I secured $500K in grants, developed monitoring tools, trained local staff, and advocated for policy changes—always keeping projects aligned, measurable, and on track.
I also gained strong foundations as an intern at the Public Service Commission, where I supported sales activities, conducted market research, and maintained accurate CRM data. Now I bring a proactive, reliable, and tech-savvy approach to fast-paced remote work, with a clear commitment to confidentiality and professionalism.
Experience
Work history, roles, and key accomplishments
Intern
Public Service Commission & Nema
Jan 2021 - Jan 2023 (2 years)
Assisted in a fast-paced client/sales environment and helped drive a 15% sales increase by supporting deal closures. Conducted market research, managed CRM records, and created presentations to improve client engagement.
Education
Degrees, certifications, and relevant coursework
Qubit Institute of Technology - Machakos
Certificate, Computer Applications
2021 - 2022
Completed a Computer Applications certificate (2021–2022), including Advanced Programming (distinction) and Data Analysis (95%).
University of Kabianga - Kericho
Bachelor of Science, Environmental Health
2013 - 2017
Grade: Second Class Honours (Upper Division)
Earned a BSc in Environmental Health (2013–2017), graduating with Second Class Honours (Upper Division) and completing a capstone project with distinction.
ALX Africa - Remote
Certificate, Virtual Assistant
2025 -
Completed a Certificate in Virtual Assistant and earned additional certificates in Data Analysis (95% average), Project Management (with honors), and Digital Marketing (top 10%).
Availability
Location
Authorized to work in
Job categories
Skills
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