self nicky

Provided platform and operations support across 5 engineering teams, maintaining shared services so teams could ship without infrastructure blockers. Triaged 2–3 production alerts per week, ran daily Wiz security scans, and operated private APIs behind PrivateLink/ALB with alerting and post-incident fixes.

Provided platform and operations support across five engineering teams, improving reliability for internal delivery by maintaining shared infrastructure. Tuned monitoring/alerting, led post-incident reviews, and secured private access to critical APIs using PrivateLink and network load balancers.

Reduced troubleshooting time ~70% by consolidating Prometheus, Grafana, and CloudWatch into unified dashboards, and improved deployment frequency 30% by rebuilding CI/CD on AWS CodePipeline and GitLab CI/CD. Authored Kubernetes deployment manifests, standardized configurations with Ansible/Terraform, and improved incident response efficiency by extending monitoring with Datadog and Splunk.

Optimized application performance with Docker-based containerization and resource tuning, reducing server response times by 40%. Automated provisioning with Terraform, standardized monitoring with Splunk across five data centers, and increased release reliability by adding validation stages to GitLab CI/CD and AWS CodePipeline.

Maintained ~15 Linux instances across CentOS/RHEL/Ubuntu/Debian, sustaining ~99% availability while supporting 200+ user accounts. Improved system performance ~30% with Bash scripting and automated maintenance, and reduced Apache/Nginx maintenance time ~25% through automation of routine installs and updates.

Earned a B.Sc. in Building Construction from Ambrose Alli University.