I've managed full-cycle revenue cycle management at Medstar West, handling inpatient, outpatient, hospital-based, and physician-based billing for high-volume multi-specialty practices.
I achieved a 90% payment recovery rate on denied and rejected claims by analyzing denials, resolving coding issues, submitting documented appeals, and following up through payer portals and mail.
Previously at Axiom, I managed claims processing and AR across government, commercial, and workers' compensation payers, from claim submission through payment reconciliation. I also reduced unresolved AR aging by organizing follow-up priorities and correcting billing errors before submission.
Across more than eight years in medical billing, I've used Epic, AthenaHealth, eClinicalWorks, AdvancedMD, Cerner, MediTech, AllScripts, and HealthFusion while maintaining HIPAA-compliant documentation and communication.
