At EMP Claims, I managed end-to-end revenue cycle operations, from eligibility and authorizations through claims submission, payment posting, and accounts receivable follow-up. I also coordinated payer enrollment and credentialing workflows.
I identified denials and underpayments through root-cause analysis and appeals management, and monitored performance metrics using EHR/PM systems and payer portals. I prepared operational and financial reports to support decision-making and revenue optimization.
Previously, I handled medical billing and coding across Medicare, Medicaid, and commercial payers, and managed provider and facility credentialing at Inspire Medical Billing. My summary notes that I led automation projects that reduced billing errors by 20% and implemented strategies and dashboards that cut denied claims by 15%.

