I've supported claims processing, A/R follow-up, denial resolution, patient account resolution, and insurance verification for more than seven years.
At Veradigm (formerly Allscripts), I processed claims across Medicare, Medicaid, TRICARE, VA, Workers' Compensation, MVA, and commercial payers. I researched payer requirements, denials, payment discrepancies, and claim status to prioritize follow-up and support timely reimbursement.
I use Veradigm, NextGen, Oracle, Epic, eClinicalWorks, athenaOne, and other EMR/EHR systems to document activity, track account movement, and maintain HIPAA-compliant workflows. Earlier at Willis Towers Watson, I managed employee benefit inquiries and claim adjustments through accurate research and documentation.
