At Teaching Strategies, I managed high-volume collections through proactive phone and email outreach, resolving customer billing issues and strengthening client relationships.
I managed customer accounts using NetSuite ERP and Salesforce CRM, and collaborated with Finance, Sales, and Customer Success to improve collections.
At Iron Fabrication Services, I processed accounts payable in QuickBooks and reconciled bank accounts. I also supported onboarding, offboarding, payroll, and government contract reporting.
My experience also includes leasing support at Melvin Park Apartments, gaming revenue audits at Maryland Live! Casino, and payment processing and daily cash balancing at Lendmark Financial Services.
