@davidvillalta
Collections professional at TELUS Digital handling collections and debt recovery, with experience across customer service and sales.
El SalvadorAt TELUS Digital, I handle collections and debt recovery activities.
Before that, I supervised sales and customer service operations at The Office Gurus.
My experience also includes risk prevention at Blackhawk Support Services and sales and customer service at Teleperformance.
At TELUS International, I worked in technical support, customer service, and loyalty and retention. I also performed elevator and escalator maintenance at thyssenkrupp Elevators.
Work history, roles, and key accomplishments
Handled collections and debt recovery activities.
The Office Gurus
Jan 2020 - Dec 2024 (4 years 11 months)
Supervised sales and customer service operations.
Blackhawk Support Services
Dec 2019 - Mar 2020 (3 months)
Worked in risk prevention.
Supported sales and customer service activities.
Worked across technical support, customer service, and loyalty and retention functions.
Worked across technical support, customer service, and loyalty and retention functions.
Worked across technical support, customer service, and loyalty and retention functions.
thyssenkrupp Elevators
Jan 2015 - Dec 2015 (11 months)
Performed maintenance on elevators and escalators.
Degrees, certifications, and relevant coursework
Technical Degree, Industrial Electronics Engineering
2013 - 2015
Technical Degree in Industrial Electronics Engineering from ITCA, completed from 2013 to 2015.
Technical Vocational High School Diploma, Electronics
2010 - 2012
Technical Vocational High School Diploma in Electronics from Colegio Superior Edmundo Alirio Villacorta, completed from 2010 to 2012.
Software and tools used professionally
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