Michelle Bustos
@michellebustos
I support customers, students, and remote teams through organized bilingual virtual and administrative assistance.
What I'm looking for
I've supported customers at Servientrega Ecuador by processing shipments, tracking packages, registering intake, and completing daily cash closings.
In remote education roles with Dexway All Innovation in Languages and Publishing ELT Company, I've guided students, managed virtual learning platforms, coordinated schedules and activities, and responded to user and client questions in Spanish and English.
I've also conducted market research surveys and product testing with Kantar Millward Brown, including an Inter-American Development Bank educational assessment project. I bring organized communication, careful record management, and adaptability to remote tools and platforms.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Servientrega Ecuador
Sep 2022 - Mar 2023 (6 months)
Processed and dispatched shipments nationwide, tracked packages, and provided customers with shipment status information. Handled package intake, registration, and daily cash closing.
Education
Degrees, certifications, and relevant coursework
State University of Southern Manabí
Bachelor's Degree, National and Foreign Language Pedagogy
Pursuing a Bachelor's Degree in National and Foreign Language Pedagogy, currently in the third semester.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Michelle?
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