Open to opportunities

Sean Scarpaci

@seanscarpaci

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I lead logistics, procurement, and service operations that improve efficiency, cost control, and customer satisfaction.

United States

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What I'm looking for

I'm looking to lead operations, logistics, procurement, or service teams where I can improve processes, develop people, manage costs, and deliver stronger customer and business outcomes.

I'm currently leading daily logistics operations for G.P.'s Enterprises, supporting civil construction projects through procurement, transportation, scheduling, inventory, budgeting, and KPI management.

I work with project managers, vendors, subcontractors, and customers to forecast resources, control costs, maintain compliance, and keep projects on schedule.

Previously, I led service operations at Jim Ellis Buick GMC after being promoted from a top-performing Service Advisor. I managed personnel, budgets, customer satisfaction, profitability, training, workflow improvements, and manufacturer programs, helping achieve multiple dealership performance records.

My background also includes warehouse management at Ryder / AT&T and automotive service leadership roles at Atlanta Classic Cars, Gwinnett Place Nissan, and Sutherlin Nissan. I've built teams, improved processes, managed inventory and logistics, and resolved customer concerns throughout more than 15 years of operations experience.

Experience

Work history, roles, and key accomplishments

Current

Logistics Operations Manager

Current

G.P.'s Enterprises, Inc.

Jan 2023 - Present (3 years 8 months)

Lead daily logistics operations supporting civil construction projects, managing procurement, transportation, and inventory. Develop and monitor operational KPIs, manage budgets, and collaborate with project managers to meet deadlines.

Logistics Procurement Vendor Management Transportation Inventory Management KPI development Budget Management Process Improvement Team Leadership Regulatory Compliance

Service Director

Jim Ellis Buick GMC

Sep 2017 - Jan 2023 (5 years 4 months)

Led all service department operations including personnel management, budgeting, and customer satisfaction. Developed operational policies to improve workflow and efficiency, and achieved multiple dealership performance records.

Operations Management Budgeting Customer Satisfaction Personnel Management Process Improvement Performance Management Financial Reporting Business Development

Service Advisor

Atlanta Classic Cars

Jan 2015 - Sep 2017 (2 years 8 months)

Delivered exceptional customer service while managing repair orders and maintenance recommendations. Coordinated communication between customers, technicians, and management to ensure efficient workflow.

Customer Service Repair Management Communication Skills Scheduling Dealership Management Software

Assistant Service Manager

Gwinnett Place Nissan

Jul 2012 - Dec 2014 (2 years 5 months)

Assisted in supervising daily service department operations, trained new employees, and resolved customer concerns. Supported scheduling, loaner vehicle coordination, and departmental operations.

Supervision Training Customer Service Scheduling Operations

Service Advisor

Sutherlin Nissan

Mar 2012 - Jul 2012 (4 months)

Managed customer service interactions from vehicle intake through delivery, prepared repair orders, and coordinated repairs with technicians.

Customer Service Work Orders Communication Skills Record keeping

Warehouse Manager

Ryder / AT&T

Sep 2007 - Mar 2012 (4 years 6 months)

Managed warehouse operations including inventory, shipping, receiving, and material handling. Supervised warehouse personnel and led continuous improvement initiatives.

Warehouse operations Inventory Management Shipping Receiving Material Handling Supervision Continuous Improvement Compliance