Sean Rafeedie

I am a dedicated IT professional with mid-level experience in network administration, system troubleshooting, and technical support. My strong knowledge of Cisco IOS in core routing and switching applications has equipped me with the practical skills necessary to excel in this field. I am currently seeking to leverage my hardened networking and security skills to transition into a network engineering or administration role.

Throughout my career, I have provided Tier II support for Windows systems and enterprise applications, diagnosing and resolving network issues effectively. My experience includes collaborating with networking teams on switch port configurations and endpoint connectivity, ensuring seamless operations. I have also supported SaaS healthcare applications, demonstrating my ability to adapt to various technical environments while adhering to ITIL procedures.