Scott Palfrey

Designed and implemented customised prospecting strategies for tech, marketing, and SaaS clients. Increased client conversion rates by 25% through targeted sales presentations and tailored pitches. Managed sales pipelines in HubSpot, generating comprehensive reports on prospecting progress and KPIs.

Managed key client relationships, providing tailored recruitment solutions that drove client satisfaction. Expanded the client base through strategic upselling and the acquisition of new accounts. Achieved a 90% client retention rate by successfully securing contract renewals.

Guided clients through SEAI grant schemes, managing customer relationships and ensuring smooth project execution. Led a sales team of 3 junior account managers, overseeing KPIs and lead qualification to meet targets.

Conducted outbound sales activities, securing high-level meetings for senior management. Provided key support for contract negotiations and sales documentation. Consistently met and exceeded monthly sales targets.

Led outbound sales efforts for creative, communications, and digital agencies. Consistently achieved KPIs and delivered results in challenging market conditions. Provided strategic support to agency accounts, ensuring high client satisfaction and retention.

Managed telesales operations, consistently exceeding revenue targets for both digital and print offerings. Drove business growth through innovative sales initiatives, significantly boosting overall company revenue.

Developed strategic partnerships with sustainable retail brands, driving brand visibility and business growth. Managed the sales process for a loyalty program, consistently achieving key sales targets.

Managed customer databases and provided critical support to sales and logistics teams. Coordinated sales orders and ensured timely service delivery across multiple sectors.