At Web Crypt Technology, I worked across client engagements in CRM and ERP, turning business needs into functional documentation and supporting UAT through production rollout. On E-AgriBasket, I gathered requirements from farmers, vendors, and internal teams, then mapped fragmented workflows into a traceable digital process.
For Deal Store CRM, I documented requirements and modeled onboarding and quotation workflows, then supported SQL validation, UAT, and production rollout. On Car Rental Smart ERP, I mapped the paper-based booking process and worked with development and QA through SIT and UAT as the scope evolved.
