Savannah Telles

Verified patient insurance eligibility and benefits, updating PHI in the Electronic Health Records system. Processed insurance billing via online portals and paper claims, reviewed Explanation of Benefits, and managed claim corrections and resubmissions. Completed and submitted Veterans Affairs Request for Service forms and followed up on authorization approvals.

Verified patient insurance eligibility and benefits through various channels including phone, fax, and online portals. Submitted authorization requests to multiple payers and accurately documented/scanned all requests in patient accounts. Input necessary patient information, including ICD-10 and CPT codes, to verify medical necessity and complete authorization requests.

Checked in patients and provided excellent customer service, inputting patient information including ICD-10 and CPT codes to verify medical necessity. Coordinated admissions for various outpatient services and verified patient demographic and insurance details. Maintained patient health records, ensured compliance with HIM standards, collected copays, and provided financial assistance information.

Assisted teachers in a Behavioral Skills Unit, providing and monitoring educational studies for students with behavioral or psychiatric obstacles. Maintained daily documentation on each student and assisted with data entry regarding daily events and activities. Communicated with student parents as needed to support educational goals.

Prepared assigned recipes individually and assisted in packaging meals for daily distribution. Prepared for the following day's recipes and assisted with inventory and lunch count procedures. Maintained sanitary work stations at all times to ensure food safety standards were met.

Troubleshot customer equipment issues and assisted with reviewing and processing bill payments. Made adjustments to equipment and services provided to meet customer needs. Ensured that customer service and quality of services rendered met company standards.

Grade: 3.95 GPA

Activities and societies: Phi Theta Kappa Honors Society

Completed an Associates Degree in Health Information Technology. Graduated in May 2023 as a member of the Phi Theta Kappa Honors Society with a 3.95 GPA.

Activities and societies: Minor in Business Administration

Earned a Bachelor of Science degree with a major in Psychology. Completed coursework focusing on psychological principles and research methods. Also completed a Minor in Business Administration.

Graduated from high school in May 2009. Completed required coursework for a high school diploma.