Open to opportunities

Savannah Campbell

@savannahcampbell

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Customer-focused account manager and recruiter with 10+ years driving client success.

United States

Message

What I'm looking for

I seek a customer-focused role in a fast-paced SaaS or tech company where I can lead client relationships, improve processes, and drive measurable outcomes.

I am a detail-oriented, relationship-driven professional with over 10 years of experience in account management, recruiting, and client operations, focused on delivering customer-first solutions in SaaS and tech-driven environments. I have managed portfolios of 70+ software clients, led full-cycle recruiting initiatives filling 100+ roles annually, and acted as the liaison between stakeholders and product teams to translate client needs into technical solutions.

I excel at improving process efficiency, developing trust-based client partnerships that increased satisfaction by 20%, and implementing recruiting practices that reduced time-to-hire by 30%. I bring strong skills in onboarding, change management, data analysis and reporting, ATS/CRM proficiency, and cross-functional team leadership to deliver measurable outcomes.

Experience

Work history, roles, and key accomplishments

Account Manager

McLeod Software

Nov 2022 - Aug 2025 (2 years 9 months)

Managed a portfolio of 70+ software clients, acted as liaison between stakeholders and product teams, and documented requirements for custom solutions, driving a 20% increase in client satisfaction scores.

Account Management Customer Onboarding Requirements Gathering Client Relationship Management SaaS Support CRM Reporting

Regional Recruiting Manager

Brown Trucking

Jul 2021 - Oct 2022 (1 year 3 months)

Spearheaded full-cycle recruiting for drivers across multiple states, filling 100+ roles annually and implementing practices that reduced time-to-hire by 30% while maintaining ATS and DOT compliance.

Talent Sourcing ATS Onboarding & Compliance Process Improvement

Driver Recruiter

Buddy Moore Trucking

Jul 2020 - Jun 2021 (11 months)

Led recruitment across digital platforms to source, screen, and hire Class A CDL drivers and created performance dashboards to track applicant flow and hiring metrics.

Driver Recruitment Sourcing Screening Metrics Collaboration

Driver Recruiter

Baggett Transportation

Jul 2019 - Jul 2020 (1 year)

Managed high-volume recruitment (500+ applications/month) and pipeline for 50+ open positions, serving as primary contact for candidate inquiries and onboarding logistics.

Volume Recruiting Pipeline Management Onboarding Job Advertising ATS

Driver Recruiter

Deep South Freight

Nov 2017 - Jul 2019 (1 year 8 months)

Managed full-cycle recruitment for regional and long-haul drivers, consistently meeting quarterly hiring goals and producing hiring forecasts and reports for executives.

Job Advertising Hiring Forecasts Reporting Onboarding