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Saurabh Aher

@saurabhaher

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Data-driven business analyst with expertise in analytics and insights.

United Kingdom

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What I'm looking for

I am looking for a role that fosters growth, encourages innovation, and values data-driven decision-making.

I am a detail-oriented business analyst with a postgraduate degree in Advanced Computer Science from the University of Strathclyde. My experience spans across business analysis, data storytelling, and user behavior insights, where I have successfully delivered analytics projects that drive actionable insights for business value. I am passionate about leveraging AI and machine learning to optimize customer acquisition and engagement strategies.

Throughout my professional journey, I have honed my skills in Python, SQL, and various analytical tools. My internship as a Network Engineer at Kreativstorm allowed me to deepen my understanding of network architecture and optimization, while my role as a Customer Assistant at Marks and Spencer enhanced my communication and problem-solving abilities. I thrive in collaborative environments and am eager to contribute to audience analytics initiatives.

Experience

Work history, roles, and key accomplishments

Network Engineer Intern

KREATIVSTORM

Oct 2023 - Dec 2023 (2 months)

Participated in advanced training modules focused on network architecture, optimization, and troubleshooting. Gained hands-on experience in routing protocols and firewall configurations, reinforcing reliability in infrastructure management and reporting.

Network Architecture Network Protocols Firewalls Troubleshooting

Network Engineer Intern

KREATIVSTORM

Oct 2023 - Dec 2023 (2 months)

Network Architecture Network Protocols Firewalls Troubleshooting

Customer Assistant

MARKS AND SPENCER

Sep 2023 - Nov 2023 (2 months)

Delivered high-quality customer service to over 100 customers by handling queries and complaints. Developed troubleshooting and communication skills while maintaining internal records and adapting to new processes.

Customer Service Troubleshooting Communication Documentation

Customer Assistant

MARKS AND SPENCER

Sep 2023 - Nov 2023 (2 months)

Delivered high-quality customer service to over 100 customers by handling queries and complaints. Developed troubleshooting and documentation skills while maintaining internal records and adapting quickly to new processes.

Customer Service Troubleshooting Communication Documentation

Education

Degrees, certifications, and relevant coursework

University of Strathclyde

Postgraduate Degree, Computer Science

2023 - 2024

Postgraduate Degree in Advanced Computer Science focusing on practical experience in business analysis, data storytelling, and user behavior insights.