Abhishek sanghaniAS
Open to opportunities

Abhishek sanghani

@abhisheksanghani

Motivated Data Analyst with expertise in problem solving and visualization.

United Kingdom

What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in data analytics.

I am a motivated and detail-oriented Data Analyst with a strong background in problem solving, data visualization, and delivering innovative insights that drive business growth. My academic journey includes an MSc in Advanced Computer Science from the University of Strathclyde, where I honed my skills in Machine Learning, Deep Learning, and Big Data Technology. I thrive in collaborative environments, effectively communicating complex findings to stakeholders and ensuring that data-driven decisions are made with precision.

In my professional experience, I have worked as a Customer Service Consultant at Pastdue Credit Solutions, where I enhanced customer satisfaction by optimizing data workflows and improving operational efficiency by 15%. My internship experiences at iTeam Technology and The Spark Foundation allowed me to design scalable applications and conduct in-depth market analysis, respectively. I am passionate about utilizing my technical skills in Python, SQL, and visualization tools like Power BI and Tableau to create impactful data solutions.

Experience

Work history, roles, and key accomplishments

PS
Current

Customer Service Consultant

Pastdue Credit Solutions

May 2024 - Present (1 year 1 month)

Enhanced customer satisfaction by managing data workflows and ensuring compliance with SLA metrics. Provided updates to stakeholders, demonstrating effective problem-solving skills that improved operational efficiency by 15%.

IT

Python Developer Intern

iTeam Technology

Apr 2021 - Oct 2021 (6 months)

Designed scalable applications using Python and Django, optimizing user workflows and contributing to a 20% performance enhancement. Prepared documentation to improve usability and functionality.

Education

Degrees, certifications, and relevant coursework

University of Strathclyde logoUS

University of Strathclyde

Master of Science, Computer Science

2023 - 2024

Grade: Merit

Studied advanced topics in computer science including Machine Learning, Deep Learning, Quantitative Risk Analysis, Advanced Statistics, and Big Data Technology, along with project management.

Parul University logoPU

Parul University

Bachelor of Technology, Computer Engineering

2018 - 2022

Focused on Computer Engineering with modules in Python Programming, C, C++, Data Science, Statistics, Software Development, and Web Development.

Tech stack

Software and tools used professionally

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Abhishek sanghani - Customer Service Consultant - Pastdue Credit Solutions | Himalayas