At InternetServiceProvider (ISP), I architected and deployed a production online payment platform integrating Stripe, OXXO cash payments, STP bank transfers, and direct debit.
I restructured paginated retrieval across multiple service systems, improving invoice retrieval from roughly five minutes to about 30 seconds. I also developed a customer application prototype covering account information, payments, public Wi-Fi hotspot mapping, and an automated support chatbot workflow.
I built an ISP network-monitoring prototype with H2O Wave, including map-based device visualization and filters, in preparation for a planned Zabbix integration. I also contributed to a confidential internal operations platform, rotating across development, QA, review, planning, and architecture responsibilities.
Outside that work, I delivered a restaurant feedback platform with configurable surveys, customer rewards, and QR-based redemption. For a University of Colima academic project, I built an emotion-classification prototype using Python, TensorFlow, Roboflow, and Google Colab.
