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Satomi Imai

@satomiimai

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Revenue Operations professional specializing in quote-to-cash, finance ops, and cross-border B2B support.

Canada

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What I'm looking for

I am seeking a revenue or sales operations role where I can improve Q2C efficiency, ensure revenue accuracy, work cross-functionally, and support international B2B growth in a collaborative environment.

I am a bilingual Revenue Operations professional with 9+ years supporting sales, finance, and cross-border B2B operations between North America and Japan. I have hands-on experience in quote-to-cash, order management, invoicing, AP/AR, bank reconciliations, and operational reporting using SAP and Excel.

At Tomita Canada I managed end-to-end Q2C processes, optimized finance operations, coordinated order fulfillment, and acted as a key partner to Sales and Finance to accelerate revenue recognition and reduce deal slippage. I improved operational efficiency in prior roles by automating Excel workflows, maintaining CRM data integrity, and supporting event logistics for government-led initiatives.

I thrive in fast-paced, international environments, communicate effectively in English and Japanese, and focus on revenue accuracy and operational excellence to enable scalable business growth.

Experience

Work history, roles, and key accomplishments

Global Sales Operations Specialist

Tomita Canada Inc.

Oct 2023 - Mar 2026 (2 years 5 months)

Managed end-to-end quote-to-cash operations using SAP, optimizing Q2C workflows to accelerate revenue recognition and reduce deal slippage while coordinating orders and deliveries.

Quote to Cash SAP Invoicing AP AR Bank Reconciliation Order Management Revenue Recognition Cross Functional Communication

Project Operations Coordinator

JETRO

May 2023 - Jun 2023 (1 month)

Streamlined data organization and event logistics for a major job exhibition, ensuring secure handling of confidential client data and supporting promotional and event execution.

Data Management Marketing Support Project Coordination

Administrative Assistant

Nippon Shinyaku Co., Ltd.

Nov 2021 - Mar 2023 (1 year 4 months)

Improved operational efficiency by building an Excel automation that saved 3 hours daily, maintained CRM integrity for 100+ accounts, and ensured 100% compliance with privacy protocols.

CRM Management & Compliance Document Security

Manager

Pokeman

May 2019 - Jul 2021 (2 years 2 months)

Managed daily operations in a high-volume restaurant, overseeing food prep, order management, and daily cash reconciliation to maintain service quality and accurate billing.

Operations Management Cash Handling Customer Service POS Team Coordination

International Sales Representative

Miki Co., Ltd.

Sep 2017 - Jan 2019 (1 year 4 months)

Managed international client accounts, invoiced ~20 clients monthly, prepared export documentation and coordinated logistics to ensure timely deliveries and customer satisfaction.

International Sales Invoicing Customer Support Logistics Coordination Negotiation

Administrative Assistant / Bookkeeper

Nishio Rent All Co., Ltd.

Aug 2015 - Aug 2017 (2 years)

Managed petty cash and travel expenses (~$25,000/month), invoiced 50+ clients monthly, performed month-end and fiscal year-end closing activities and produced monthly sales projections.

Bookkeeping Accounts Receivable Expense Management Month End Close Invoicing Financial Reporting