Technical Support Engineer with 1+ year of IT operations experience and industry-recognised credentials and Hardware Networking and end-user technical support.
Looking for a job
SARTHAR AZAR
@sartharazar
Technical Support Engineer at Satvat Infosol who supported 600+ users and maintained 99.9% network uptime.
IndiaWhat I'm looking for
At Satvat Infosol Pvt Ltd, I provided Tier-1 and Tier-2 support for hardware, software, and Remote Desktop issues for 600+ users. I installed and maintained Windows systems, applications, and hardware.
For a government examination centre, I deployed and managed DHCP services, supporting 1,000+ concurrent users and achieving 99.9% network uptime. I also worked with network monitoring, VPN configuration, secure FTP and SFTP, and Windows Server administration.
Experience
Work history, roles, and key accomplishments
SL
Technical Support Engineer Trainee
Satvat Infosol Pvt Ltd
May 2023 - Jul 2024 (1 year 2 months)
Provided Tier-1/Tier-2 technical support via Service Desk and Incident Management, resolving hardware, software, and Remote Desktop issues for 600+ users. Installed, configured, and maintained Windows OS, software applications, and hardware components, ensuring optimal system performance.
Education
Degrees, certifications, and relevant coursework
SE
Systech Education
Technical Diploma, Networking and Hardware
2024 - 2025
Technical Diploma in CCNA, CCNP, Hardware & Networking, and Windows Server from Systech Education, Trichy, from 2024 to 2025.
NC
NPR Arts and Science College
Bachelor of Science, Computer Science
2019 - 2022
Bachelor of Science in Computer Science from NPR Arts and Science College, Natham, from 2019 to 2022.
RS
RC Sirumalar Hr Sec School
Higher Secondary Education
2018 - 2019
Higher Secondary Education from RC Sirumalar Hr Sec School, Natham, from 2018 to 2019.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
70k+ INR
Social media
Job categories
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