Sarthak saxena
@sarthaksaxena1
Experienced Tour Manager specializing in operations, sales, and itinerary planning.
IndiaWhat I'm looking for
I am a dedicated Tour Manager with proven expertise in itinerary planning, vendor negotiation, guest services, and end-to-end tour operations across domestic and international destinations. I have led sales and ground-operations teams, improved service delivery using CRM and booking systems, and consistently maintained high customer satisfaction.
My background includes designing customized tour products, managing logistics for international group tours with customer satisfaction ratings above 90%, and negotiating vendor contracts to optimize costs and service quality. I seek to grow within the travel and tourism industry by creating memorable experiences and improving operational efficiency.
Experience
Work history, roles, and key accomplishments
Tour Manager
Elf Outdoors
Oct 2024 - Present (1 year 5 months)
Manage end-to-end tour operations, supervise travel sales team, and implement sales strategies for Irish vacation packages while ensuring high customer satisfaction and streamlined CRM processes.
Senior Executive
Gateway of Europe
Jul 2024 - Sep 2024 (2 months)
Promoted and sold travel packages and services, met sales targets through client acquisition and managed detailed itineraries and vendor contracts to ensure timely service delivery.
Assistant Manager
Greater India Tours & Travels
Jan 2022 - Jul 2024 (2 years 6 months)
Designed and launched customized tour products across Asia and Europe, oversaw ground operations for international group tours, and drove strategic revenue planning, maintaining customer satisfaction above 90%.
Education
Degrees, certifications, and relevant coursework
University of South Wales
Master of Business Administration, Administration (Business Development, Strategic Financial Management)
Completed an MBA in Administration with focus on business development and strategic financial management.
Indian Institute of Tourism and Travel Management
Master of Business Administration, Tourism (Tour Planning, Adventure Tourism, Event Management)
Completed an MBA in Tourism with emphasis on tour planning, adventure tourism, and event management.
National Institute of Business Management
Master of Business Administration, International Trade (Trade Management, Economic Analysis)
Completed an MBA in International Trade focusing on trade management and economic analysis.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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