I've delivered SaaS, POS, CRM, loyalty, and reporting products for restaurant and retail businesses at Softavera Group and Aures Group.
At Softavera Group, I define product vision and roadmaps, turn business needs into prioritized user stories, coordinate development through deployment, and use KPIs and UAT to improve POS and back-office journeys. My work includes an omnichannel loyalty platform, CRM segmentation and marketing campaigns, restaurant checkout optimization, reporting dashboards, and NF525 compliance tracking.
At Aures Group, I shaped SaaS retail products including catalog and device management platforms, POS integrations, access-rights systems, and a restaurant POS ecosystem with KDS, Click & Collect, self-checkout, and RFID kiosks. I bring hands-on product discovery, UX prototyping, functional testing, documentation, and training experience.
