At Brickred Infinite Solutions, I analyze Microsoft Edge technical feedback to identify patterns, defects, and usability gaps. I reproduce reported issues and work with engineering teams to document bugs and recommend solutions.
I track issue resolution and feedback trends using dashboards to support continuous improvement. This work builds on my experience as an Analyst at Express RCM, where I verified patient insurance eligibility and helped resolve coverage discrepancies.
Earlier, as a Recruiter – UK Nursing at IMS People Possible, I managed full-cycle recruitment for nurses and allied healthcare professionals. I sourced and screened candidates, verified compliance, and coordinated onboarding and follow-ups.
