Open to opportunities

Anu Johnson

@anujohnson

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Experienced US healthcare revenue cycle analyst and quality auditor.

India

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What I'm looking for

I seek a remote or hybrid role in healthcare revenue cycle or quality auditing that leverages my AR/billing expertise, offers collaborative team culture, and supports growth into digital marketing or testing responsibilities.

I am a results-driven professional with over eight years of experience in US healthcare revenue cycle management, specializing in medical billing, AR analysis, and quality auditing.

I have a proven track record auditing claims, evaluating claim processing accuracy, and providing structured feedback that reduces recurring errors and improves team performance.

I am comfortable working with remote teams and collaborating with management on quality improvement initiatives and workflow enhancements.

I am continually expanding my skill set—pursuing a digital marketing course and holding certifications in advanced software testing and automation tools.

Experience

Work history, roles, and key accomplishments

Quality Analyst

Cascade Revenue Management

Nov 2022 - Apr 2023 (5 months)

Audited claims processed by AR and billing teams to ensure accuracy and payer compliance, provided structured feedback that reduced recurring errors, and collaborated with management on quality improvement initiatives.

Medical Billing AR Analysis Quality Assurance Documentation

Quality Analyst (AR and Billing)

Techspine Systems

Apr 2016 - Aug 2022 (6 years 4 months)

Conducted audits of claims and insurance calls to ensure quality benchmarks, verified call procedures and documentation, reported errors, and delivered team training and individual feedback to improve performance.

AR Analysis Training Documentation Process Improvement

AR Analyst cum Caller

EXL Services

Jun 2014 - Dec 2015 (1 year 6 months)

Handled insurance claim follow-ups and coordinated with payers for resolution, conducting outbound calls with attention to detail, proper documentation, and telephone etiquette.

Insurance Follow Up Outbound Calling Documentation

AR Analyst & Billing

Techspine Systems

Apr 2016 - Present (9 years 9 months)

Followed up on medical claims and insurance denials to ensure timely and accurate claim processing and maintained daily progress reports to track resolution.

Denial Management Medical Billing Claims Processing Reporting Documentation