I've supported US healthcare operations at Evolent International, moving from Claims Adjudicator II to Level III and then into encounter analysis for US insurance clients. I resolve provider, telehealth, and waiver error codes, partner on claim-level auto-fixes, report operational dashboards, and support UAT on Edifecs.
I've helped onboard CountyCare of Illinois, served as backup lead, trained new staff, and contributed to County Care earning its highest MCO rating and a $50K bonus for three consecutive years. Earlier, I managed AR follow-ups, denials, appeals, payment posting, and workers' compensation collections at Access Healthcare Services.
