Looking for a job

Sarah User

@sarahuser34

Message

I manage customer service, financial tracking, scheduling, and administrative operations.

United States

Message

What I'm looking for

I'm seeking a part-time remote or hybrid role in customer service, insurance operations, claims support, healthcare administration, accounts processing, or administrative support.

I manage a multi-title publishing business at Venus Books, LLC, handling financial tracking, reporting, pricing, metadata, vendor coordination, scheduling, and customer communications across Amazon KDP and related platforms.

Over more than 20 years in customer-facing work, I've built strong client relationships through consultations, scheduling, conflict resolution, payment processing, and clear communication. At New Beginnings Hair Salon, I supported daily operations while managing confidential client information and time-sensitive needs.

I hold a BS in Business Administration Finance from Central Penn College, where I was Valedictorian. I'm also a Pennsylvania Notary Public approved for ENotary and Remote Online Notarization.

Experience

Work history, roles, and key accomplishments

Current

Author

Current

Venus Books, LLC

Mar 2019 - Present (7 years 7 months)

Independently manage a multi-title publishing business across Amazon KDP and related platforms, including financial tracking, pricing strategy, metadata management, and customer communications.

Financial Tracking Financial Reporting Pricing Strategy Metadata Management Database Management Vendor coordination Customer Service Project Scheduling International Human Rights Administrative Record Keeping

Cosmetologist

New Beginnings Hair Salon

Nov 2004 - Dec 2020 (16 years 1 month)

Provided high-volume client service through consultations, scheduling, service recommendations, conflict resolution, and payment processing while managing competing appointments and maintaining confidential client information.

Customer Service Scheduling Conflict Resolution Payment Processing Customer Relationship Management Technical Communication Salon Operations Confidentiality