SPsarah patel
@sarahpatel
Compassionate case manager with a strong background in psychology.
United StatesWhat I'm looking for
I am a dedicated and compassionate case manager currently working at East Aurora Counseling, where I assist clients in navigating their personal challenges and developing behavioral health plans. My educational background in psychology from Arizona State University, where I graduated Magna Cum Laude, has equipped me with the knowledge and skills necessary to support individuals effectively.
In addition to my role as a case manager, I have experience in customer service as a barista at Starbucks, where I honed my interpersonal skills by interacting with a diverse clientele. My volunteer work at Alexian Brothers Medical Center has further strengthened my commitment to helping others, as I provided support to patients and their families during challenging times. I am fluent in Hindi and Gujarati, which allows me to connect with a broader range of clients.
Experience
Work history, roles, and key accomplishments
Case Manager
East Aurora Counseling
Jan 2025 - Present (5 months)
Performed administrative duties, including developing flyers and sending emails. Built case management notes/files while conducting intake sessions and counseling clients. Assisted clients in obtaining personal information, scheduling, and coordinating for other interns and clients.
Barista
Starbucks
May 2021 - Apr 2025 (3 years 11 months)
Served up to 100 guests, successfully interacting with the public as a barista, trainer, and customer service representative. Managed registers and credit/debit card readers while taking orders. Cleaned and organized work areas, meeting corporate health standards.
Group Activities Leader
Gigi's Playhouse
Aug 2021 - Dec 2021 (4 months)
Led group activities for children with Down Syndrome, ages 5-9 years old, helping them run a marathon for a cause and playing games. Maintained unity with the children while staying patient and keeping them all together.
Front-desk and Central-Telemetry Volunteer
Alexian Brothers Medical Center
Jun 2019 - Dec 2024 (5 years 6 months)
Greeted people, transported patients, and guided visitors throughout the hospital. Cleaned and carried heart monitors from discharged patients. Monitored heart rates of patients and updated doctors and nurses.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Arts, Psychology
Grade: 3.77 GPA Magna Cum Laude
Graduated with Magna Cum Laude honors, achieving a GPA of 3.77. Focused on the study of Psychology.
Harper Community College
Associate of Science, Science
Grade: 3.7 GPA Magna Cum Laude
Graduated with Magna Cum Laude honors, achieving a GPA of 3.7. Completed studies in a scientific field.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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