Yecennia Gonzalez

Provided ongoing case management services, skills training, and rehabilitation services. Executed proper crisis control and established mental health assessments/appointments as needed.

Prepared patients for mental health screenings, medication times, meals, and recreational activities. Worked with Registered Nurses to provide constant monitoring of patients at 15-minute intervals.

Managed recruitment, training, and staff development, creating action plans to improve productivity and revenue. Maintained high employee retention by fostering a positive work environment and cultivating strong customer relationships.

Performed vital signs on patients and assisted Registered Nurses in interviewing patients and their families. Assisted in medication preparation and delivery, documenting every step taken throughout the shift.

Established success principles through direct sales, including scheduling, record keeping, goal setting, and self-motivation. Executed all ordering, inventory, accounting, scheduling, sales, and delivery of products.

Performed vital signs on patients, interpreted results, and recorded patient history. Executed patient reminder calls, filed patient folders, and prepared examination rooms while performing infection control.

Collected and handled cash, and executed payroll duties. Performed customer orders and maintained a clean, friendly environment.

Grade: 3.43/4.0

Graduated with a Bachelor of Arts, majoring in Psychology and minoring in International Security Studies. Achieved an overall GPA of 3.43/4.0.