Sarah Kronsteiner

Conducted quality checks and ensured compliance with guidelines, improving internal processes through detailed audits and reporting.

Developed and designed learning materials for internal training, applying UX principles to enhance user experiences in learning platforms.

Assisted sellers in optimizing their Amazon sales processes, providing guidance and support to improve their performance on the platform.

Handled customer inquiries in both German and English, providing support and resolving issues to enhance customer satisfaction.

I am an aspiring UX designer passionate about user-friendly and intuitive designs. My first experiences in customer service and quality assurance, as well as an internship in Learning Experience Design, have given me valuable insights into user experience. I am excited to continue expanding my knowledge.