Open to opportunities

Sarah Inyama

@sarahinyama

Message

I coordinate customer care operations, schedules, compliance, and teams across care and business services.

Nigeria

Message

What I'm looking for

I'm seeking a customer service, operations, or supervisory role where I can use communication, organisation, problem-solving, scheduling, compliance, and team coordination skills to improve service delivery.

I've coordinated care operations at Skyvigil Care and Care Hearted in the UK, supporting clients, families, carers, and healthcare professionals to deliver consistent service.

I manage rotas, staff allocation, appointments, medication ordering, records, correspondence, and compliance documentation. I use Birdie and scheduling systems to keep care delivery organised and responsive.

At Coventry Farms and KAT Professional, I supervised teams, managed customer interactions, inventory, supply chains, financial records, front-office operations, audits, and reports. I'm seeking a customer service, operations, or supervisory role where I can strengthen service delivery and daily operations.

Experience

Work history, roles, and key accomplishments

Operations Assistant

Skyvigil Care

Sep 2025 - Apr 2026 (7 months)

Coordinated rotas, staff allocation, and service schedules for a UK home care provider to ensure consistent, compliant care delivery. Liaised with care staff, clients, and families to confirm visits and resolve service issues.

Scheduling Staff allocation Compliance Care Coordination

Customer Support Specialist

Care Hearted

Mar 2023 - Feb 2026 (2 years 11 months)

Delivered client care through proactive outreach, GP appointment scheduling, and medication ordering. Coordinated with healthcare professionals, carers, and next of kin to ensure seamless care delivery.

Customer Support Scheduling Healthcare Coordination Records Management

Supervisor

Coventry Farms

Aug 2017 - Dec 2022 (5 years 4 months)

Delivered outstanding customer service via phone and in-person interactions, driving repeat business. Oversaw farm operations including financial record-keeping, inventory control, and supply chain management.

Customer Service Operations Management Inventory Control Supply Chain Team Supervision

Secretary

KAT Professional

Apr 2014 - Jul 2017 (3 years 3 months)

Managed front-office operations, including phone systems and client scheduling. Coordinated internal and external communication to streamline business processes.

Front Office Scheduling Phone Communication Reporting