Sarah Hileman
@sarahhileman
Commercial underwriter skilled in relationship management, retention strategies, and tailored client solutions.
What I'm looking for
I am a Commercial Renewal Underwriter with experience partnering closely with agents to deliver tailored renewal solutions that align client needs with carrier requirements. I focus on proactive communication, prompt and accurate quotes, and swift resolution of policy, inspection, and compliance issues to maintain high retention and satisfaction.
Previously, I worked as a Scheduling Specialist where I supported patients and providers, managed schedules across departments, and maintained accurate records across multiple electronic systems. That role strengthened my administrative operations, multitasking, and attention-to-detail skills.
I bring strong client and relationship management, problem-solving, and mentoring abilities, and I am seeking to leverage these strengths in a dynamic Commercial Underwriting role where I can continue to drive retention and improve service quality.
Experience
Work history, roles, and key accomplishments
Commercial Renewal Underwriter
Concorde General Agency
Jun 2022 - Present (3 years 9 months)
Partnered with agents to deliver tailored renewal solutions, producing prompt, accurate quotes and resolving policy, inspection, and compliance issues to drive retention and client satisfaction.
Managed patient scheduling and information entry across multiple electronic systems, verified patient data, assisted providers with patient needs, and supported day-to-day clinic operations to ensure accuracy and efficiency.
Education
Degrees, certifications, and relevant coursework
Olivet College
Bachelor of Arts, Criminal Justice and Psychology
Pursuing a B.A. in Criminal Justice and Psychology with anticipated completion in June 2025.
Availability
Location
Authorized to work in
Job categories
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