Open to opportunities

Sapphire Nguyen

@sapphirenguyen

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Director driving enterprise AI, analytics, and growth across banking and technology.

Singapore

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What I'm looking for

I’m looking for a leadership role where I can scale applied AI and data-driven growth—building operating models, reusable AI platforms, and high-impact teams that deliver measurable business results across products and finance.

I’m an AI, data, and growth executive with 10+ years leading enterprise AI transformation, advanced analytics, and commercial strategy across banking and technology. I build high-performing teams and translate AI and data into measurable business impact.

Most recently, I repositioned Finance BI into an Applied AI & Innovation function, establishing AI architecture and an operating model for Finance AI initiatives. I designed reusable AI agent frameworks using Databricks Agent Bricks and launched an in-house multi-agent solution (MyFund AI), while building AI applications with Microsoft Power Platform tools such as Copilot Studio, Copilot Agents, and Power Automate.

Earlier, as Director of Data Analytics & Growth at foodpanda APAC & Singapore, I led regional Growth, Pricing & Strategy with P&L ownership across 11 markets, improving market share and driving YoY GMV growth. I scaled analytics and strategy teams, doubled marketing ROI through segmentation and predictive analytics, and delivered profit improvements via pricing, subscription, and subsidy optimization.

Experience

Work history, roles, and key accomplishments

Director, Applied AI & Innovation

Techcombank

Feb 2026 - Jun 2026 (4 months)

Repositioned Finance BI operations into an Applied AI & Innovation function and led the development of finance AI initiatives. Designed reusable AI agent frameworks and built multi-agent finance solutions using Databricks and Microsoft Power Platform.

Applied AI AI Architecture Tool calling GuardRails AI Governance Microsoft Power Platform CoPilot Studio Power Automate Multi Agent Systems Portfolio Management Finance AI

Director of Data Analytics & Growth

Foodpanda APAC & Singapore

Oct 2023 - Nov 2024 (1 year 1 month)

Led regional growth, pricing, and strategy with P&L ownership and delivered measurable commercial outcomes through analytics. Drove initiatives across market share growth, marketing ROI, pricing and subscription optimization, and customer retention improvements.

Growth Strategy Pricing Commercial Analytics P L Ownership YoY GMV Growth ROI Customer Segmentation Predictive Analytics Delivery Fee Initiatives Customer Retention Analytics Leadership Strategy Leadership

Data Analytics Manager

Foodpanda APAC & Singapore

Jan 2019 - Sep 2023 (4 years 8 months)

Led regional analytics teams across APAC with responsibility for growth, pricing, and strategy execution. Delivered commercial analytics and optimization initiatives to drive market and customer performance outcomes.

Regional Growth Pricing Strategy Commercial Analytics Customer Segmentation Predictive Analytics Strategy + Execution

Business Intelligence Manager

Lazada Vietnam

May 2018 - Dec 2018 (7 months)

Led BI delivery for advanced analytics and automated dashboards to support business decision-making. Drove analytics for the 11.11 mega campaign by integrating multi-source data to improve campaign performance.

Business Intelligence advanced analytics Campaign Analytics Data Driven Decision Making