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Sanyaolu official User

@sanyaoluofficialuser

Customer-focused administrative professional with strong support skills.

Nigeria
Message

What I'm looking for

I am seeking a customer-focused administrative role where I can use chat/email support expertise, improve processes, and contribute to a collaborative team culture.

I am a customer-focused administrative professional with over three years of experience delivering chat and email support, resolving inquiries with empathy, and ensuring high customer satisfaction. I excel at multitasking in fast-paced environments and managing digital communication tools.

In roles from Customer Support Intern to Administrative Assistant and Office Coordinator, I provided administrative support for teams of 20+, managed calendars, expense reporting, onboarding, and coordinated meetings and events. I have hands-on experience with Zendesk for issue tracking and escalations and have supported cross-department communication and collaboration.

I bring strong organization, attention to detail, and problem-solving skills, and I am committed to delivering clear, professional communication while improving processes and customer outcomes.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LU

Lead City University

Bachelor of Science, Psychology

Completed a Bachelor of Science in Psychology with coursework focused on psychological principles relevant to customer support and organizational behavior.

Tech stack

Software and tools used professionally

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