Open to opportunities

Sanu User

@sanuuser

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Motivated content creator with management experience and strong communication skills.

India

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What I'm looking for

I am seeking a role that allows me to utilize my skills in content creation and management while contributing to a collaborative team environment.

I am a highly motivated and hardworking individual with over 2 years of experience in content creation and management. My journey has been marked by a commitment to excellence and a passion for creating value for my employers. I thrive in dynamic environments where I can leverage my creativity and organizational skills to deliver impactful results.

In my recent role as an Operations Executive at VsnapU, I managed operations and customer service for Make My Trip, coordinating photoshoots and ensuring customer satisfaction. My experience as an HR Manager at Aekansh Digimaa allowed me to develop strong leadership and communication skills while overseeing recruitment and staff training. I have also worked as an Admission Counsellor, where I guided students through the admission process, showcasing my ability to connect with diverse audiences.

Experience

Work history, roles, and key accomplishments

Operations Executive

VsnapU

Sep 2023 - Nov 2024 (1 year 2 months)

Worked for Make My Trip (MMT) handling operations, customer service, and management. Coordinated with photographers at different locations and maintained records of clients and photoshoots. Sourced photographers, negotiated, and managed customer satisfaction and complaints.

Operations Management Customer Service Data Entry Negotiation Client Management

HR Manager

Aekansh Digimaa

Jan 2023 - Aug 2023 (7 months)

Managed the full recruitment cycle, including sourcing, interviewing, and onboarding new staff. Developed and implemented HR policies, conducted performance reviews, and resolved workplace conflicts. Led a team of junior human resource managers.

Recruitment Onboarding HR Policies Performance Management Conflict Resolution Team Leadership

Admission Counsellor

Avish Educom

Jul 2022 - Dec 2022 (5 months)

Assisted students in preparing for and selecting higher education institutions, highlighting program benefits to attract diverse students. Organized recruiting events, conducted interviews, and reviewed application materials. Maintained knowledge of educational trends and legislation.

Event Planning Interviewing Public Speaking Alumni Relations

TeleSales Executive

Bhardwaj Promoters and Builders

Mar 2021 - Dec 2021 (9 months)

Managed front office operations and staff, including supplies and stock management. Generated leads and revenue through property sales. Dealt directly with customers for property sales and led the complete staff.

Sales Lead Generation Revenue Customer Service