Santiago Andrés Sierra Ibáñez

Owns the main tool for robot delivery, including navigation, fleet and order orchestration, KDS solutions, and end customer tracking. Manages API integrations with partners like Everyday by Sodexo, Grubhub, and Starship Technologies, and leads automation of operations, cutting manual processes by 50%.

Led the Stripe payment integration for the Billing product, reducing billing issues by 80%. Managed the internal CRM product and coordinated a team of 7 engineers, 2 QA testers, and 1 UI/UX designer in agile environments.

Performed QA of operational products and monitored daily platform operations over 20 campuses. Developed a centralized dashboard that improved debugging time by 56% and maintained platform documentation.

Oversaw Kiwibot operations at Loyola Marymount University, accounting for 85% of total order volume. Launched operations at Tarleton State University, completing deployment in four weeks.

Built digital presence and product tools for a new energy company in Colombia, using TypeScript, React, and Supabase.

Built an online store for a family plant shop in Bogotá, full stack with TypeScript and Supabase, owned end to end.

Building a second brain for German SMEs with advanced context retrieval, turning company knowledge into living handbooks.

Pursuing a Master of Science in Analytics and Artificial Intelligence at ESMT Berlin.

Earned a degree in Industrial Engineering from Pontificia Universidad Javeriana in Bogotá, Colombia.