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Sanjay KumarSK
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Sanjay Kumar

@sanjaykumar32

AI Product Analyst at GoComet who shipped an AI support-intelligence platform, cutting core-product support tickets by 35%.

India
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At GoComet, I own AI products from discovery through adoption across Product, Customer Success, Support, and Legal. I shipped Control Room, an AI support-intelligence platform that connects ticket trends to root causes and fixes; core-product support tickets fell 35%.

I also built AI agents for PRD and BRD creation: the PRD agent reached 100% PM adoption in its first month, while the BRD agent cut first-draft time from days to 30–40 minutes. I prototype in Python, React, and n8n, and created EduCall.AI, a voice-calling agent prototype for university admissions.

Experience

Work history, roles, and key accomplishments

ED

Creator, AI voice calling agent prototype

EduCall.AI

Dec 2024 - May 2025 (5 months)

Built EduCall.AI, a voice agent prototype for university admissions, using Bland AI, ElevenLabs, and Make.com. Led a 4-person team and presented at Chandigarh University's Corporate Advisory Board.

IC

Independent Digital Marketing Consultant

Independent Clients

Jan 2022 - Dec 2024 (2 years 11 months)

Provided digital marketing and web development services, including Meta Ads for Plan My Vacation and website/SEO for Global Colors of India. Achieved 76% reduction in cost per click and grew organic traffic.

Education

Degrees, certifications, and relevant coursework

Chandigarh University logoCU

Chandigarh University

MBA, Digital Marketing

2024 -

Pursuing an MBA in Digital Marketing at Chandigarh University, with an expected completion in 2026.

GS

Govt. Degree College, Sunni

B.Sc., Science

Completed a Bachelor of Science degree from Govt. Degree College, Sunni, Himachal Pradesh in 2022.

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