Sanjana Singh
@sanjanasingh
Energetic cabin crew member with a passion for customer service.
IndiaWhat I'm looking for
I am a dedicated cabin crew member with a strong passion for my work. My experience as a Process Associate at IGT Solutions has equipped me with excellent communication skills and the ability to handle customer inquiries effectively. I thrive in high-pressure environments and am committed to providing exceptional service.
My educational background includes training at Frankinn Aviation Services, where I honed my skills in customer interaction and problem-solving. I believe that my creativity and teamwork abilities set me apart, and I am always motivated to deliver my best in every situation.
Experience
Work history, roles, and key accomplishments
Process Associate
IGT Solutions Pvt Ltd
Nov 2019 - Present (6 years 7 months)
As a Process Associate, I handle inbound and outbound international and domestic calls, identifying customer needs, resolving issues, and providing solutions. I also manage email communications to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Frankinn Aviation Services Private Limited
Certificate in Cabin Crew Training, Aviation Services
2018 - 2019
Completed a 12-month training program focused on cabin crew skills and aviation services.
Maharashtra State Open School
High School Diploma, Secondary Education
2017 - 2019
Grade: 69.54%
Completed secondary education with a focus on general studies, achieving a score of 69.54%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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