Open to opportunities

Sania Bradley

@saniabradley

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Reliable professional with diverse experience in customer service roles.

United States

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What I'm looking for

I am looking for a role that values customer engagement and teamwork, where I can continue to grow my skills and contribute positively to the company culture.

I am a reliable and customer-focused professional with diverse experience in retail, food service, and hospitality. My journey has taken me through various fast-paced environments, including Chipotle and Wendy’s, where I honed my ability to provide exceptional customer service. I thrive in settings that require strong communication and teamwork, and I am passionate about helping others.

Throughout my career, I have developed a strong skill set in operating point-of-sale systems, handling transactions, and maintaining organized and welcoming spaces. My experience at Goodwill, Jewel-Osco, and Barbara’s Bookstore has further enhanced my ability to engage with customers, promote products, and create inviting shopping experiences. I am adept at learning quickly and adapting to new challenges, bringing positive energy to every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Bookseller/Customer Service

Current

Barbara's Bookstore

Sep 2024 - Present (10 months)

Assisted customers in finding books, providing recommendations, and offering knowledgeable insights on various genres and authors. Handled cash register transactions, including sales, returns, and exchanges, ensuring accurate cash handling and customer satisfaction.

Customer Service Sales Inventory Management Merchandising

Customer Service/Cashier

Jewel Osco

Aug 2024 - Present (11 months)

Warmly greeted customers and ensured a positive and helpful shopping experience. Operated cash register efficiently, processing transactions including cash, credit, debit, and EBT, and handled returns, exchanges, and customer concerns with professionalism and care.

Customer Service POS Cash Handling Inventory Management Loss Prevention

Cashier

Goodwill

Oct 2023 - Present (1 year 9 months)

Greeted and welcomed customers, creating a friendly and inviting shopping environment. Operated POS system to accurately process cash, credit, and debit transactions, handling returns, exchanges, and refunds according to store policies.

Customer Service Sales Merchandising Inventory Management

Cashier

Wendy's

Apr 2022 - Present (3 years 3 months)

Assisted customers by answering questions, operating equipment, and maintaining a positive and professional attitude. Served customers their orders with a smile while maintaining a safe and clean environment for coworkers and customers.

Customer Service Communication Hospitality Teamwork Problem Solving

Team Member

Chipotle

Aug 2021 - Present (3 years 11 months)

Provided a positive customer experience through fair, friendly, and courteous service. Registered sales by scanning items, itemizing, and totaling customers' purchases. Resolved customer issues and answered questions.

Customer Service Sales Conflict Resolution Customer Engagement

Education

Degrees, certifications, and relevant coursework

Collins Academy

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed strong communication and interpersonal skills through coursework and extracurricular activities.