Sandra Urbańczyk
@sandraurbaczyk
O2C Senior Collection Specialist at TMF RDC Europe, managing client accounts and resolving complex collection matters.
PolandWhat I'm looking for
At TMF RDC Europe Sp z.o.o., I manage client accounts and work to secure timely payments. I communicate with clients to resolve outstanding payment issues and prevent overdue balances.
I collaborate with Legal, Sales, and Management on disputes, unallocated payments, and complex account issues. I also monitor receivables aging and lead internal meetings focused on reducing DSO and minimizing bad debt.
Experience
Work history, roles, and key accomplishments
O2C - Senior Collection Specialist
TMF RDC Europe Sp z.o.o.
Jan 2025 - Present (1 year 9 months)
Manage a portfolio of client accounts, ensuring effective credit control and timely payment collection. Collaborate with internal stakeholders to resolve disputes and reduce DSO.
O2C - Collection Specialist
TMF RDC Europe Sp z.o.o.
Jan 2025 - Present (1 year 9 months)
Review customer accounts, communicate with clients, and follow up on overdue invoices. Conduct internal meetings and prepare reports.
Collection Senior Specialist
HireRight Poland Sp. z.o.o
Jul 2024 - Dec 2024 (5 months)
Focused on collections and maintaining good rapport with customers. Supported team leader with monthly close, cash allocation, and provided training for new joiners.
Collection Analyst
HireRight Poland Sp. z.o.o
Jun 2023 - Jun 2024 (1 year)
Reviewed customer accounts, communicated with clients, and followed up on overdue invoices. Monitored debt collection and worked in D365 collection side.
Language Researcher
HireRight Poland Sp. z.o.o.
May 2022 - May 2023 (1 year)
Worked as a Language Researcher at HireRight Poland.
Office Administrator
Indigo Transport Sp.z.o.o
Feb 2022 - Apr 2022 (2 months)
Worked as an Office Administrator at Indigo Transport.
Nursery Nurse / Practitioner
Various employers
Mar 2013 - Mar 2021 (8 years)
Worked as a Nursery Nurse / Practitioner for various employers.
Education
Degrees, certifications, and relevant coursework
Copernicus
Administration, Administration
2021 - 2022
Completed Administration studies at Copernicus from 2021 to 2022.
Training Works
Early Years Education, Early Years Education
2015 - 2017
Completed Early Years Education at Training Works from 2015 to 2017.
Runshaw College
Early Years Education, Early Years Education
2012 - 2015
Completed Early Years Education at Runshaw College from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Salary expectations
Job categories
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